Opcare, part of the international healthcare company Ability Matters Group, is one of the largest suppliers of artificial limb and orthotic services to the NHS in England. We aim to deliver a first class service for users whilst applying the most advanced and exciting clinical and technical solutions available to patients. Our company is now looking to recruit an experienced Administrator to manage the orthotic administration functions based at our Opcare North West Services.

      The successful candidate would be responsible for the following main functions:

    • Managing daily referrals from GPs and arranging appointments for patients
    • Answering all inbound telephone call
    • Issuing appointment and collection letters
    • Managing stock in and out of the centre, updating the central database accordingly
    • Liaising with Head Office in relation to patient orders and deliveries
    • Preparation of the clinics, ensuring all patient orders are ready for the appointed collection time
    • Ensuring that all administration is dealt with efficiently and accurately and that all systems are up to date and maintained at all times
    • Ensuring all clinics are optimised with patients and to deal directly with the patients for any queries or complaints
    • Complying & adhering to the company H&S policy & procedures
    • This post will require the successful applicant to be self-motivated with strong organisation and administration experience. It is also desirable, but not essential, that the right candidate has experience of administration within a healthcare environment.

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