The Ability Matters Group (AMG) is a leading provider of prosthetics, orthotics, wheelchair services & products, serving the needs of more than 75,000 patients at 30 centres across the UK and Ireland.
We take pride in providing patients with an industry leading service to enhance their ability so we are looking for positive and dynamic people to join us and deliver on this commitment.
We are a growing company and have an excellent record of people progressing within the organisation and therefore welcome applications from ambitious individuals who are looking to further their career.
The Customer Operations department have a new and exciting opportunity for an ambitious individual to join the business as a Customer Service Advisor. Experience in similar roles is desirable but not essential.
To handle complaints received from patients, customers and suppliers. To log, investigate and resolve all queries and / or complaints efficiently and accurately in a timely manner.
Key Responsibilities & Tasks:
Skills & Personal Attributes: