GB

      Field Service Engineer

      Opcare, part of the international healthcare company Ability Matters Group, is one of the largest suppliers of artificial limb and orthotic services to the NHS in England. We aim to deliver a first class service for users whilst applying the most advanced and exciting clinical and technical solutions available to patients. Our company is now looking to recruit an experienced Field Service Engineer to support the Opcare team in our Posture and Mobility Service.

      The successful candidate would be responsible for the following main functions:

      • Attend field service jobs as assigned on a daily basis
      • Carry out – Investigation / repairs / preventative maintenance on patient wheelchairs
      • Deliver and collect patient wheelchairs
      • Progress completed jobs, identifying further actions required including necessary parts to complete patient jobs
      • Liaise with the Service Administration team to ensure that patient records are correctly update on a daily basis
      • Manage and maintain their company vehicle in accordance with the Opcare Drivers Handbook.
      • Demonstrate a positive can-do attitude with a mind-set of continuous improvement
      • Demonstrate a strong work ethic

      The successful candidate will hold the following qualifications, experience, skills and qualities:

      Qualifications:

      • Good understanding of English –Written and Verbal
      • Manual Handling, first aid certificate, health and safety qualifications (desirable)
      • Mechanical Engineering qualification or vocational training certificate (desirable)

      Experience:

      • Working within a field service engineering role
      • Background in delivering excellent customer service
      • Wheelchair service experience (desirable)
      • Working with people with disabilities (desirable)

      Skills:

      • Good organisational skills
      • Effective working within a team
      • A sound working knowledge of IT systems including Microsoft Word, Outlook and Excel
      • Excellent attention to detail

      Qualities:

      • Willingness to learn new processes
      • Flexible and helpful attitude
      • Take responsibility for own workload
      • Physically fit to meet the demands of the job
      • Driving Licence
      • Current DSB Certificate (desirable)

      To apply please email your CV with a covering letter to recruitment@abilitymatters.com

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