Operations Manager Benelux

      About us:
      The Ability Matters Group (AMG) is a leading provider of prosthetics, orthotics, wheelchair services & products, serving the needs of more than 75,000 patients at 30 centres across the UK and Ireland.
      Ortho Europe is the manufacturing arm of the Ability Matters Group. Ortho Europe, established in 1990, is a major European manufacturer and distributor of the prosthetic and orthotic product. Headquartered in the UK, Ortho Europe also has offices in France and Netherlands and distributors across Europe and the rest of the World.

      Ortho Europe is now looking to recruit an Operations Manager to join our team in the Netherlands.

      Job Summary:
      The role holder is responsible for the operations of the Ortho Europe businesses in the Benelux.
      In this role you support the Head of International Operations to ensure the highest levels of strategic, commercial, operational & HSEQ governance within the business, majoring on the identification and development of opportunities for future profitable growth.

      Key Responsibilities & Tasks:

      • Work closely with local teams & senior managers to implement the Group’s operational structures and processes ensuring a sound basis for future profitable growth.
      • To be the first point of contact for the Benelux operations.
      • Preparation of accurate and timely agreed operations reports to monitor quality and performance.
      • Act as an effective change agent, driving improvement through visible and professional leadership and being proactive.
      • Contribute to and assist the wider business in the management and delivery of designated group projects.
      • To ensure that the Group maintains compliance with all statutory standards.
      • KPI’s; P&L, Receivables, Stock, Spend/Cost, Leadtimes/delivery performance, HR, Quality

      Required skills/ attributes:

      • Recognised management qualification.
      • Proven experience of working at management level on operations.
      • Proven experience of managing and motivating high performing teams.
      • Ability to build and maintain excellent working relationships internally and externally.
      • Excellent attention to detail.
      • Experience in order fulfilment and customer experience.
      • Experience of and comfortable working in a fast paced, flexible organisation.
      • Diplomatic but also assertive as required.
      • Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.
      • Robust judgement and ability to make sound decisions quickly and effectively in complex situations.
      • Ability to build and develop effective relationships with stakeholders and multi-disciplinary business management teams who operate in an international environment.
      • Collaborative and collegiate style, achieving results through coaching and support.
      • Self-motivated and uses initiative.
      • Resilient and assertive utilising persuasive techniques.
      • Attitude of continuous improvement.
      • Highly literate & numerate.
      • Good working knowledge of IT systems.
      • Confidential and professional.
      • Remains calm under pressure.
      • Flexible working style.
      • Full driving licence preferred.


      • Recognised project management qualification preferred e.g. Degree in a relevant subject such as process management or business administration.
      • Sound and practical working knowledge of operations within a healthcare business.

      To apply please email your CV with a covering letter to

      For more details and additional vacancies please see our website

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