Operations Manager

      About Us:

      The Ability Matters Group (AMG) is a leading provider of prosthetics, orthotics, wheelchair services & products, serving the needs of more than 75,000 patients at 30 centres across the UK and Ireland.

      Ortho Europe is the manufacturing arm of the Ability Matters Group. Ortho Europe, established in 1990, is a major European manufacturer and distributor of prosthetic and orthotic product. Headquartered in the UK, Ortho Europe also has offices in France and Netherlands and distributors across Europe and the rest of the World.

      Ortho Europe is now looking to recruit an Operations Manager to join our manufacturing team in Sheffield.

      Job Summary:

      The role holder has overall management responsibility for the overall performance of the relevant Ortho Europe site in line with Company aims, objectives and policies.

      The role holder will also directly manage the Customer Service, Logistics and Purchasing departments.

      Key Responsibilities & Tasks:

      • To manage and be responsible for, the site P&L by ensuring that all processes are optimised and cost-effective at all times.
      • Assist in the construction, management of and adherence to, site budgets.
      • Ensure compliance to all statutory Health, Safety and Environmental requirements at all times.
      • Take all necessary steps to products manufactured and/ or distributed from the site are compliant to all statutory, regulatory and ISO requirements at all times. This includes overall responsibility for making sure that the site retains its ISO13485 (if certified) certification in conjunction with key internal stakeholders.
      • Ensure that the open order book and therefore the Customer fulfilment process, is managed end-to-end to meet Customer delivery and lead time expectations.
      • Aim to identify and address potential issues relating to Order fulfilment as soon possible and ensure that they do not reoccur.
      • Ensure effective Purchasing and Inventory Control measures are in place to ensure a JIT supply-chain and optimum stock and working capital levels at all times by ensuring relevant and up to date best practices are being used.
      • Ensuring that the site is adequately resourced at all times to meet Customer and business requirements.
      • Manage the HR function on site liaising with Group HR where necessary.
      • Indirectly manage all manufacturing functions on-site through the direct management of the Production
      • Manager ensuring that all KPI’s are relevant and up to date.
      • Provide strong, dynamic and motivational leadership that enables all Teams on site to achieve their goals.
      • Deliver results through developing, implementing and monitoring relevant and appropriate KPI’s and
      • performance metrics, reacting quickly to ensure measures are in place to keep performance on track or ahead of expectations.
      • Create and provide management reports on business performance as and when required.
      • Develop and implement site and Group policies and procedures ensuring adherence at all times.
      • Ensure that all products manufactured and/ or distributed from the site are compliant to all statutory, regulatory and ISO requirements at all times.

      Skills & Personal Attributes:

      The position requires the job holder to possess:

      • Commitment to promoting a culture of effective, results-driven continuous improvement.
      • Strong cost management skills.
      • Proven experience of working in an operations environment.
      • Proven experience of managing and motivating high performing teams at all levels.
      • Positive and proactive ’can-do’ attitude.
      • Ability to build and maintain excellent working relationships internally and externally.
      • Excellent interpersonal and communication skills.
      • Strong negotiation skills.
      • Excellent attention to detail.
      • Experience of and comfortable working in a fast paced, flexible organisation.
      • Diplomatic but also assertive as required.
      • Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.
      • Robust judgement and ability to make sound decisions quickly and effectively in complex situations.
      • Ability to build and develop effective relationships with stakeholders and multi-disciplinary business management teams who operate in a dispersed geographical environment.
      • Collaborative and collegiate style, achieving results through coaching and support.
      • Self-motivated and uses initiative.
      • Attitude of continuous improvement.
      • Highly literate & numerate.
      • Good working knowledge of IT systems.
      • Confidential and professional.
      • Remains calm under pressure.
      • Flexible working style.
      • Full driving licence preferred.


      • Preferably degree qualified in a relevant business or management discipline.
      • Relevant industry experience operating at a senior level.

      To apply please email your CV with a covering letter ASAP to

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