Opcare, part of the Ability Matters Group, is the largest supplier of prosthetic and orthotic services to the NHS and private sector in the UK and Ireland. As a company we aim to continuously improve the services we deliver and develop those who work for us.
The successful candidate will join an enthusiastic and busy team, covering numerous services across the North West. We aim to deliver a first class service for users whilst applying the most advanced and exciting clinical and technical solutions available to patients.
The role holder leads a clinical team in a number of Opcare Clinical Service locations within the North West region.
They will ensure the highest standards of clinical governance within the region, maintaining high standards in operational, financial, Health and Safety, Environmental and Quality areas within the service.
Ensuring that the region both profitably and ethically achieves its goals, delivers clinical excellence, meets/exceeds KPIs and operates within financial budgets & targets and ultimately allows us to deliver the best possible patient care and patient outcomes within the region.
Key Responsibilities & Tasks:
To ensure the services deliver excellence in patient and customer care
Co-ordinate clinical governance activities in line with company objectives and direction
Contribute to Clinical Governance initiatives across the company
The role provides line management of orthotists within assigned services, and ensures that local clinical practice is in line with company values and objectives
This includes appraisals, coaching and/ or development requirements and performance management processes
To report on clinical and operational activities within the region including the identification, analysis and resolution of any clinical service delivery issues
The Regional Clinical and Operational Lead ‘leads by example’ and ensures the team is engaged with the objectives / change processes required by the business
The Regional Clinical and Operational Lead ensures the team continuously improves and radiates a ‘can do attitude’
Running co-ordinated regional training sessions
Chairing regional meetings
The Regional Clinical and Operational Lead supports and motivates the clinical team and ensures all skills are fully utilised to achieve patient/customer/organisational requirements. This
includes the monitoring of the workload of staff
Skills & Personal Attributes:
The position requires the job holder to possess:-
Ability to work and perform well under pressure.
Proven practical experience working successfully at a senior level as a Prosthetist or Orthotist, or a non-clinician with experience managing a clinical team with similar roles.
Committed to the highest standards of patient care and if a clinician – practice in line with the role holders state registration e.g. HCPC.
Proven experience of motivating and working within high performing teams.
Positive and proactive ’can-do’ attitude.
Ability to build and maintain excellent working relationships internally and externally.
Excellent attention to detail.
Diplomatic but also assertive as required.
Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.
HND Prosthetics / Orthotics
Or BSc Prosthetics / Orthotics
Or Equivalent appropriate Degree for a management role
Must also be fully HCPC registered if an Orthotist/Prosthetist