Opcare, part of the Ability Matters Group, is the largest supplier of prosthetic and orthotic services to the NHS and private sector in the UK and Ireland. As a company we aim to continuously improve the services we deliver and develop those who work for us.
The role holder manages the workshop environment in Bristol for the fabrication, repair and maintenance of medical devices that come to Bristol for patients.
This is a key central role that ensures all manufacturing is dealt with efficiently and accurately and that all systems are up to date and maintained at all times.
Key Responsibilities & Tasks:
To oversee the preparation and assembly / building of medical devices as required by the Prosthetist in Bristol according to the requirements of the Prescription or Works Order.
To ensure prostheses issued to patients are functioning satisfactorily and provided in a timely manner.
Ensuring correct materials / components are ordered and issued for the job and that appropriate tools are available.
To liaise with key clinical stakeholders to address identified quality problems and assist in providing effective solutions, thus minimizing unnecessary wastage and delay.
To assess the Prescription / Works Orders and understand the nature of its requirements and ensure that finished products comply with any associated Measure Charts, manufacturer’s instructions etc.
Book in / out materials as required for work assigned and ensure that parts are requested to the correct location.
Complete and maintain production and inspection records as required.
Ensure adequate identification of work at all stages is maintained at all times.
Ensure manufacturing activities are undertaken in compliance to company / site H&S and Quality procedures & regulations.
Assist training and the development of newly recruited technicians and develop multi-skilling within the workshop as identified with Technicians and the Clinical Manager.
Where appropriate use the current I.T. system in accordance with identified procedures.
Identify and implement improvements to local procedures where necessary.
Ensure that internal confidential information is kept confidential from external sources unless permission is granted by senior centre management.
Ensure smooth running of the tertiary functions of the workshop e.g. storeroom function.
To take responsibility for stores including management of stock and providing line management to stores staff.
Provide the Centre Manager with information where there are difficulties in achieving satisfaction in quality or difficulty in achieving the recommended timescales or specified requirements.
Minimise wastage of NHS or company funding by ensuring that products are ordered correctly. If there is a product that is deemed not to be suitable ensure that the product is not damaged and that the packaging is available in order for a refund to be claimed.
Agree objectives with the Centre Manager and report regularly on progress.
A sound appreciation of customer needs and how best to articulate how Opcare can meet those needs.
Manage Technicians and lead by example to create a productive efficient team environment including providing 1:1’s and appraisals.
Identify realistic timescales for the completion of jobs given out, thereby ensure efficient and optimal running of the facility.
Oversee and manage the Health and Safety for the Workshop reporting to the centre manager where appropriate to ensure improvements are made as required.
Report on site health and safety issues as representative of employee safety to the Centre Manager for this to be escalated to the Health and Safety Manager.
Skills & Personal Attributes:
The position requires the job holder to possess:-
Committed to the highest standards of patient care.
Sound staff management ability.
Positive and proactive ’can-do’ attitude.
Ability to build and maintain excellent working relationships internally and externally.
Sound interpersonal and communication skills.
Excellent attention to detail.
Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.
Robust judgement and ability to make sound decisions quickly and effectively in complex situations.
Collaborative and collegiate style.
Self-motivated and uses initiative.
Attitude of continuous improvement.
Good standard of literacy & numeracy.
Willing to operate effectively appropriate IT systems.
Confidential and professional.
Remains calm under pressure.
Flexible working style.
Have full DBS clearance.
Good hand skills.
Technical understanding of device function.
Management qualification is desirable.
Experience of managing in a manufacturing environment is desirable
Due to the nature of this role, a DBS check will be conducted for the successful candidate.