Opcare, part of the Ability Matters Group, is the largest supplier of prosthetic and orthotic services to the NHS and private sector in the UK and Ireland. As a company we aim to continuously improve the services we deliver and develop those who work for us.

Job Summary:

The role holder manages the workshop environment in Bristol for the fabrication, repair and maintenance of medical devices that come to Bristol for patients.

This is a key central role that ensures all manufacturing is dealt with efficiently and accurately and that all systems are up to date and maintained at all times.

Key Responsibilities & Tasks:

• To oversee the preparation and assembly / building of medical devices as required by the Prosthetist in Bristol according to the requirements of the Prescription or Works Order.
• To ensure prostheses issued to patients are functioning satisfactorily and provided in a timely manner.
• Ensuring correct materials / components are ordered and issued for the job and that appropriate tools are available.
• To liaise with key clinical stakeholders to address identified quality problems and assist in providing effective solutions, thus minimizing unnecessary wastage and delay.
• To assess the Prescription / Works Orders and understand the nature of its requirements and ensure that finished products comply with any associated Measure Charts, manufacturer’s instructions etc.
• Book in / out materials as required for work assigned and ensure that parts are requested to the correct location.
• Complete and maintain production and inspection records as required.
• Ensure adequate identification of work at all stages is maintained at all times.
• Ensure manufacturing activities are undertaken in compliance to company / site H&S and Quality procedures & regulations.
• Assist training and the development of newly recruited technicians and develop multi-skilling within the workshop as identified with Technicians and the Clinical Manager.
• Where appropriate use the current I.T. system in accordance with identified procedures.
• Identify and implement improvements to local procedures where necessary.
• Ensure that internal confidential information is kept confidential from external sources unless permission is granted by senior centre management.
• Ensure smooth running of the tertiary functions of the workshop e.g. storeroom function.
• To take responsibility for stores including management of stock and providing line management to stores staff.
• Provide the Centre Manager with information where there are difficulties in achieving satisfaction in quality or difficulty in achieving the recommended timescales or specified requirements.
• Minimise wastage of NHS or company funding by ensuring that products are ordered correctly. If there is a product that is deemed not to be suitable ensure that the product is not damaged and that the packaging is available in order for a refund to be claimed.
• Agree objectives with the Centre Manager and report regularly on progress.
• A sound appreciation of customer needs and how best to articulate how Opcare can meet those needs.
• Manage Technicians and lead by example to create a productive efficient team environment including providing 1:1’s and appraisals.
• Identify realistic timescales for the completion of jobs given out, thereby ensure efficient and optimal running of the facility.
• Oversee and manage the Health and Safety for the Workshop reporting to the centre manager where appropriate to ensure improvements are made as required.
• Report on site health and safety issues as representative of employee safety to the Centre Manager for this to be escalated to the Health and Safety Manager.

Skills & Personal Attributes:
The position requires the job holder to possess:-

• Committed to the highest standards of patient care.
• Sound staff management ability.
• Positive and proactive ’can-do’ attitude.
• Ability to build and maintain excellent working relationships internally and externally.
• Sound interpersonal and communication skills.
• Excellent attention to detail.
• Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.
• Robust judgement and ability to make sound decisions quickly and effectively in complex situations.
• Collaborative and collegiate style.
• Self-motivated and uses initiative.
• Attitude of continuous improvement.
• Good standard of literacy & numeracy.
• Willing to operate effectively appropriate IT systems.
• Confidential and professional.
• Remains calm under pressure.
• Flexible working style.
• Have full DBS clearance.

Qualifications:

• Good hand skills.
• Technical understanding of device function.
• Management qualification is desirable.
• Experience of managing in a manufacturing environment is desirable

Due to the nature of this role, a DBS check will be conducted for the successful candidate.

To apply please email your CV with a covering letter ASAP to recruitment@abilitymatters.com