Workshop Team Leader

      Opcare, part of the international healthcare company Ability Matters Group, is one of the largest suppliers of artificial limb and orthotic services to the NHS in England. We aim to deliver a first-class service for users whilst applying the most advanced and exciting clinical and technical solutions available to patients. Our company is now looking to recruit a Workshop Team Leader who will work within workshop environment in prosthetic clinics to fabricate, repair and maintain medical devices , support deputise for the workshop manager if they are away from the workshop due to annual leave or other commitments , you will manage the fabrication, repair and maintenance of medical devices within the workshop environment to ensuring prosthetic orders are processed effectively to satisfy the requirements of the specification ,clinician, patient and service requirements.. You’ll also ensure productivity, product quality targets are achieved in line with service KPIs This is a key role that ensures all manufacturing is dealt with efficiently and accurately and that all systems are up to date and maintained at all times , you will be working hands on with the team and take responsibility for decisions.
      Key Responsibilities & Tasks:

      • To prepare and assemble / build medical devices as required by the Prosthetist according to the requirements of the Prescription or Works Order.
      • To ensure prosthesis issued to patients are fitting and functioning satisfactorily and provided in a timely manner.
      • Ensuring correct materials / components are issued for the job and that appropriate tools are available.
      • Book in / out materials as required for work assigned.
      • To liaise with the Workshop Manager / DQA to address identified quality problems and assist in providing effective solutions, thus minimizing unnecessary wastage.
      • To assess the Prescription / Works Order and understand the nature of its requirements and ensure that finished products comply with any associated Measure Charts, manufacturer’s instructions etc.
      • Complete and maintain production and inspection records as required.
      • Ensure adequate identification of work at all stages is maintained at all times.
      • Ensure manufacturing activities are undertaken in compliance to company / site H&S and Quality procedures & regulations.
      • Assist training and the development of newly recruited technicians and develop multi-skilling within the workshop as identified with the Production / Workshop Manager and Clinical Manager.
      • Where appropriate use the current I.T. system in accordance with identified procedures.
      • Ensure that internal confidential information is kept confidential from external sources unless permission is granted by senior centre management.
      • Liaise with the NHS manufacturing staff where appropriate.
      • Support the tertiary functions of the workshop e.g. storeroom function.
      • Provide the workshop manager with information where there are difficulties in achieving satisfaction either in quality of fit or difficulty in achieving the recommended timescales or specified requirements.
      • Minimise wastage of NHS or company funding by ensuring that products are ordered correctly. If there is a product that is deemed not to be suitable ensure that the product is not damaged and that the packaging is available in order for a refund to be claimed.
      • Agree objectives with the Workshop Manager and report regularly on progress.
      • Deputise for the workshop manager if they are away from the workshop due to annual leave or other commitments.
      • To assist in the co-ordinating and planning of the workshop diary.
      • To liaise with the clinical team regarding technical & scheduling enquiries.
      • To liaise with Central Fabrication (CFAB) with enquiries regarding work being manufactured off site.
      • Support the workshop team with day repairs, due on the day cosmetic finishes and fitting adjustments.
      • Support the team with manufacturing where required of all lower limbs, upper limb, leather & repair work.
      • Carry out CST clinic duties.
      • Attend meetings with clinical team & centre managers when required.
      • Attend and proactively engage in workshop team meetings.
      • Attend both internal & external training sessions.
      • Keep up to date with Trust Mandatory training.

      Health & Safety:

      • First Aider.
      • Write accident/near miss reports and provide assistance in any investigations required.
      • Keep all risk assessments regarding the workshop environment, equipment and processes updated.
      • Keep all COSHH risk assessments and material safety data sheets updated.
      • Keep all Safe Systems of Work relevant & updated.
      • Facilitate annual employee health surveillance and assist with any follow ups required.
      • Monitor & update daily/weekly/monthly equipment maintenance checks.
      • Carry out annual Display Screen Equipment risk assessments & self-assessments.
      • Provide monthly H&S reports for the centre manager / health & safety manager.
      • Carry out monthly H&S meetings with team members to discuss health & safety issues and communicate updates.
      • Carry out annual vibration surveys with the workshop team, process the data into daily vibration magnitude data and check no member of the team has exceed their daily limit. Create a plan in place if team members have exceeded their daily limits.
      • Carry out Toolbox Talks with all team members on relevant H&S topics.
      • Carry out Process Audit & PPE Audit checks monthly.
      • Check first aid equipment including eye wash stations on a weekly basis.
      • Assist with any RIDDOR reporting.

      Skills & Personal Attributes:
      The position requires the job holder to possess:-

      • Committed to the highest standards of patient care.
      • Sound staff management ability.
      • Positive and proactive ’can-do’ attitude.
      • Ability to build and maintain excellent working relationships internally and externally.
      • Sound interpersonal and communication skills.
      • Excellent attention to detail.
      • Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.
      • Robust judgement and ability to make sound decisions quickly and effectively in complex situations.
      • Collaborative and collegiate style.
      • Self-motivated and uses initiative.
      • Attitude of continuous improvement.
      • Good standard of literacy & numeracy.
      • Willing to operate effectively appropriate IT systems.
      • Confidential and professional.
      • Remains calm under pressure.
      • Flexible working style.
      • Have full DBS clearance.


      • Experience of managing a small team in a manufacturing environment.
      • Able to plan, organise and manage own workload and that of the team.
      • Excellent communication skills, both verbal and written
      • Competent in the use of computers, including Microsoft Office and bespoke packages.
      • Good hand skills.
      • Technical understanding of device function.
      • Experience of prosthetic manufacture and repair required.
      • Team Leader qualification / NVQ is desirable.

      To apply please email your CV with a covering letter to

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