Opcare, part of the Ability Matters Group, is the largest supplier of prosthetic, orthotic and wheelchair services to the NHS and private sector in the UK and Ireland. As a company we aim to continuously improve the services we deliver and develop those who work for us.
Due to expansion, we have an exciting opportunity for a Therapy Assistant (Technical Instructor) in our wheelchair services in Leicester. This is a full time position and you will be supporting the clinical team to provide technical support to service users whilst ensuring delivery of a seamless, high quality service for our patients within the district.
We take pride in providing patients with an industry leading service to enhance their ability so we are looking for positive and dynamic people to join us and deliver on this commitment.
We are a growing company and have an excellent record of people progressing within the organisation and therefore welcome applications from ambitious individuals who are looking to further their career.
Key elements of this rewarding job role include:
Work under supervision and to be responsible for planning and organising own allocated caseload, This includes:
Organising the necessary paperwork and information gathering from notes prior to intervention.
Liaise with service users, carers and other professionals prior to intervention.
Interventions may take place at the wheelchair service clinic, service users home or workplace, hospital, day centre or school.
Organising the necessary equipment and tools required for intervention.
Identify social and environmental issues that may impact on the final equipment recommendations.
To be responsible for maintaining comprehensive contemporaneous clinical records both manual and electronic ensuring compliance with the agreed record keeping systems. Liaise with the clinical team regarding the outcome of the intervention.
Process and arrange delivery of direct issue wheelchairs, pressure cushions and accessories prescribed by accredited / recognised prescribers.
To sensitively discuss contentious outcomes with the service user, carers, and relatives.
Ensure timely handover and setup of prescribed equipment upon receipt from suppliers or stock (where possible) including:
Lone working in varied environments including people’s homes, hospital settings and residential / nursing homes
Safeguard at all times the children, young people and vulnerable adults with whom the service comes into contact, through the strict adherence to Opcare safeguarding procedures and guidelines.
Carry out interventions which physically involve assisting patients to stand and walk, kneeling, squatting, crouching, bending to low furniture, twisting, maintaining static/awkward postures for short periods of time. Lifting, carrying and adjusting wheelchairs several times a day on a daily basis.
Person specification: At least 2 years’ experience in the physical field working with patients with long-term and deteriorating medical conditions at band 2 and GCSE Maths & English at Grade C or above is essential.